A well run Emergency Control Organisation does not happen by mishap. It takes planning, technique, and a leader that can explain decisions under stress. PUAFER006 Lead an Emergency Control Organisation is the Australian proficiency unit created for that leader. If you are the person that needs to coordinate wardens, liaise with emergency services, and carry the problem of the last contact emptying or sanctuary in place, this training course is composed for you.
I have actually trained and examined wardens and chief wardens in offices, health centers, logistics sites, colleges, and high rise domestic towers. The with line is easy. Emergencies feel disorderly to the unprepared, yet they end up being manageable when duties are clear, communications crisp, and website information is exact. PUAFER006 builds those routines. This overview describes the course, where it sits together with PUAFER005, the sensible expectations on primary wardens, and exactly how to analyze whether your site is really ready.
Where PUAFER006 Fits in the Warden Pathway
Two units underpin most workplace warden frameworks:

- PUAFER005 Run as component of an emergency situation control organisation covers the function of wardens and communications policemans. It focuses on town sweeps, fundamental risk evaluation, making use of occupant warning systems, and reporting to the chief warden. PUAFER006 Lead an emergency situation control organisation steps up to regulate. The emphasis shifts to taking care of the entire case, alloting resources, connecting with emergency solutions, and making time vital choices with insufficient information.
If you are a flooring warden or location warden, the PUAFER005 course is your standard. If you are, or may act as, chief warden or deputy chief warden, PUAFER006 is the proper degree. Several organisations blend both. Rotational leaders complete the PUAFER006 course, while the wider group completes PUAFER005 operate as part of an emergency control organisation, often branded as a fire warden course or emergency warden training.
What the PUAFER006 Course Trains You to Do
The proficiency emphasis is functional. You will certainly prepare, quick, lead, and liquidate emergency situation events in line with AS 3745 Preparation for emergencies in facilities and your website's Emergency situation Plan.
Expect to cover:
- Command and control across the whole site, not simply a solitary floor Incident triage and category, equating signs right into decisions Communications technique on 2 means radios, phones, PABX, and the passenger warning system Using the Emergency situation Control Organisation structure: chief warden, replacement, interactions policeman, wardens, and emergency treatment roles Liaison with fire, rescue, and cops, consisting of exactly how to turn over control, supply essential information, and sustain their operations Occupant movement techniques, from partial staged emptyings to shelter in position, consisting of mobility impaired planning Post incident debrief, occurrence coverage, and improvement planning
Simulations are the heart of great chief warden training. Paper strategies are vulnerable until exercised. The trainer must push you into conflicting info and time pressure, then trainer the behaviors that keep control: short orders, closed loop communication, and tidy logs.
Chief Warden Obligations in Simple Terms
Titles vary across organisations: chief warden, chief emergency warden, chief fire warden. The core responsibilities do not. You possess readiness and action for the center:
- Maintain the ECO. You make certain there are enough wardens on each flooring and change, that contact checklists are present, and that the warden course records depend on date. If your lineup has openings, you fill them with deputies or train more wardens. Keep the Emergency situation Strategy live. Plans degeneration when structures change use, fitouts shift, or new plant is mounted. You coordinate updates at the very least each year, and after any kind of substantial modification. That includes emptying representations, setting up areas, and flexibility damaged registers. Run drills that matter. 2 fire drills a year is common in workplaces, with even more frequent drills in complicated facilities like health care. You create drills that check something new each time: stairwell congestion, alternative setting up locations, or after hours response. Lead the occurrence. You turn on the ECO, choose the first method, coordinate wardens, and control web traffic to emergency solutions. You maintain a log, maintain comms brief and professional, and you maintain individuals safe. Close the loop. After any type of event or drill, you collect facts, create the case report, and drive fixes. That could be a defective door magnet, a dead radio battery, or a policy that placed a service provider in a plant space without induction.
These duties assume authority. If monitoring has not provided you the mandate to quit lifts, move occupants, and call emptyings without asking consent, you are established to stop working. Repair that first.
The Link to PUAFER005 and Warden Training
A chief warden is only as effective as their wardens. The PUAFER005 course develops the base: how to move an area, how to examine small hazards, how to utilize a WIP phone or fire sign panel under instructions, and just how to report to the chief. Fire warden training requirements differ with risk, but most offices refresh PUAFER005 every two years, and hold drills at least annually.
Good chief warden training thinks you comprehend what a warden can reasonably do. In a genuine evacuation, a floor warden may clear 1,500 square metres in four to 6 mins if owners comply, but that stretches when a lift entrance hall loads or an access card barrier locks suddenly. Every chief warden I respect plans keeping that realism in mind.
Colours, Recognition, and Why They Matter
People still ask about fire warden hat colour and the chief warden hat colour. The convention is easy in several sites: red for wardens, white for the chief warden or chief emergency warden, and occasionally yellow for interactions policemans. Some industries use vests as opposed to headgears. If your group goes with helmets, keep them available and labelled. See to it every person understands what colour helmet the chief warden puts on, because in smoke or noise, colour and a clear vest label beat work titles.
Do not get priceless about the equipment. Headgears and vests are tools to create presence and authority. If you do not impose using them in drills, you will not see them throughout an actual emptying when they are most needed.
Chief Warden Requirements in the Workplace
Competency is more than a certificate. Companies are in charge of making sure the individual in the chief role can perform. That typically indicates:
- Completion of a PUAFER006 course from a trusted RTO, freshened every 2 to 3 years or faster if the website changes significantly Familiarity with the site Emergency Plan, floor warden network, and building systems: the fire indicator panel, automated fire discovery and alarm, resident warning system, WIP phones, stairwells, fire isolated hallways, and door release systems Enough practical exercises to develop radar. Tabletop go through and live drills are both called for. Your competency expands when you take care of uncertainties like a handicapped lift or a false alarm accompanying an actual clinical emergency
Some sectors include background checks or medical physical fitness requirements. If your site consists of hazardous chemicals, an air travel protection zone, or vital healthcare, anticipate more office specific chief warden requirements layered in addition to the training.
Decision Making Under Pressure
The toughest part of the PUAFER006 lead an emergency control organisation role is triage. Alarm systems are binary. Truth is not.
Consider a three floor office where a smoke alarm turns on in the cellar car park at 10:12 a.m. Safety and security verifies no visible smoke at ground degree. The fire indication panel reveals Area 7 in alarm system. Parking lot ventilation has turned on. A contractor was hot working an hour ago in a riser. You have options. You can present a sharp tone on all floorings and explore, or go straight to discharge. Both are defensible. What matters is that you express your rationale, act decisively, and change course if brand-new info gets here. If the wardens report smoke scent at the initial flooring staircases, you escalate. If the parking area warden finds a cars and truck with a scorched alternator and no active fire, you can puafer005 operate as part of an emergency control organisation reset systems and stand down.
Good chief fire warden training pressures this choice consistently. With technique, you find out to anchor on your Emergency situation Plan, then adapt. You discover to keep comms short: "Degree 1 warden, record stairwell conditions," as opposed to open questions. You learn to establish a pace, usually in two minute cycles, where you upgrade, inspect safety crucial points, and change orders.
Communication Discipline
Radios resemble arteries. Block them and the ECO sheds oxygen. PUAFER006 programs insist on message framework. We educate shut loop: sender gives a direction, receiver repeats the key points, sender validates. It really feels slow-moving when you are calm, and it stops expensive errors when you are not. Maintain transmissions short, avoid chatter, and use plain language. If your group demands secret language, keep the checklist little and train it until automatic.
The communications officer position exists to secure the chief warden's headspace. In a large occurrence, the comms officer regulates the channel, prioritises messages, and drip feeds the chief with the essentials. That releases the chief to think and decide.
The A lot of Usual Failure Points I See
It is very easy to obsess on rare, high dramatization occasions. In practice, the same couple of concerns weaken response across many work environments:
- Keys and gain access to. Door control is usually ignored. Wardens can not sweep if stairway doors secure behind them and their swipe does not hold open. Audit your access controls and practice opening fire doors securely during drills. Out of day representations. Somebody transforms a fitout, eliminates a wall surface, or moves a web server room. The discharge diagram stays the same. During a smoke event, that mistake wastes minutes. Have a modification control activate that flags representation updates. Radio batteries. A dead radio is a brick. Construct a billing lineup, label radios by function, and examination radios at the beginning of every day in 24/7 sites. Mobility preparation. There is frequently a courteous list of movement impaired owners, after that no genuine prepare for exactly how to help them down 2 flights without lifts. Do not wait. Technique relocations to a risk-free refuge and purchase emptying chairs where needed. Complacency after duds. A website that has had four duds in 6 months will be slower to respond on the fifth. The chief warden requires to reset assumptions and keep drills practical. Where hassle alarms repeat, repair the reason with upkeep or redesign.
Resolve these and you eliminate most of the friction that triggers late evacuations and muddled handovers.

What the Analysis Looks Like
The PUAFER006 course analysis generally entails a written part and a sensible analysis. The functional component needs to simulate a minimum of 2 various emergency situation circumstances, such as a fire alarm with presented discharge and a hazardous spill with partial isolation and shelter in place. You will be evaluated on:
- Following the Emergency Plan and AS 3745 framework Establishing command, rundown wardens, and using the interactions loop Making prompt decisions, consisting of when to leave, hold, or escalate Liaising with emergency situation services, consisting of a structured handover: what happened, where, what has been done, that is missing, and what systems remain in operation Post case actions: debrief, reporting, and rehabilitative actions
If the analysis seems like a scripted box ticking exercise, ask your RTO for a more practical scenario. You discover more from one untidy, reasonable drill than three disinfected ones.
How Commonly to Refresh
Skills fade without use. Most work environments arrange chief warden training every 2 years, with an inner capability check each year. Sites with high turnover or complicated risks go yearly. Tie refresher courses to your drill cycle. If you alter alarm system panels, include a second stairwell pressurisation system, or update your owner alerting system, book a short refresher for the chief warden and interactions policeman to discover the panel's reasoning before the next drill.
Building a Team, Not a Single Point of Failure
A chief warden is the conductor, however the orchestra matters much more. Construct deepness. Train a replacement chief warden per shift, plus at the very least another efficient in tipping up. In multi renter structures, coordinate with the building's base structure chief warden and concur that leads when. Method handovers in between occupant and base building throughout drills. Make clear setting up areas that do not clash with various other lessees' flow.
Small sites commonly presume the office manager will lead during the day. After that a clinical emergency situation occurs at 6:30 a.m. when service providers are the only occupants. Create a basic after hours protocol. Give safety or cleaning up team a way to trigger the ECO and obtain a senior contact on the line quickly. If your alarm system vehicle dials a tracking centre, guarantee they have accurate get in touch with listings, not names 2 years out of date.
Fire Warden Demands in the Workplace
Beyond the chief role, make the warden network solid. Fire warden requirements vary, however a practical approach is to aim for one warden per 20 to 30 occupants, even more where passengers require assistance. Guarantee wardens finish the warden course PUAFER005, refresh every two years, and participate in drills. Provide regional knowledge. Walk them via plant areas, roofing system access, fire hose reel places, manifold areas, and WIP phone factors. If they have never seen the fire sign panel, they will certainly not be able to interpret it when asked to report an area in alarm.

Wardens require soft abilities also. The hardest component of emptying is closed doors. It is convincing a stubborn partner to leave their desk, or calming a nervous site visitor. In training, duty play those communications. A couple of sentences claimed with confidence, coupled with a red vest, can relocate a crowd.
The Role of Chief Fire Warden Course Add Ons
Many RTOs bundle PUAFER006 as chief warden training or a chief fire warden course. The very best add value with site certain web content: your building systems, your floor diagrams, your assembly places. They need to also cover chief fire warden responsibilities in legal context, so you know what regulators anticipate and where management's responsibilities sit. If your site has high risk hazards, ask the provider to consist of scenario infuses relevant to you, such as gas detection alarm systems, ammonia plant trips, or lithium battery fires in storage.
A Story from a Real Drill
In a circulation centre, we ran an organized evacuation throughout an electrical storm. Not optimal climate for a drill, but tornados do not book consultations. The chief warden elected to maintain the workplace occupants inside at a refuge point and evacuated the storage facility to an alternate assembly location under cover. 2 minutes after the alert tone, a forklift driver reported a solid smell of burning near the battery charging area. That transformed the strategy. The principal rose to full emptying, and the communications policeman called emergency services. When the fire team arrived they found a fallen short charger with small smoke damage.
Two lessons stood apart. Initially, the principal's versatile method appreciated the weather condition yet switched over when the danger changed. Second, the forklift driver reported since he had been briefed the day before to tell wardens anything that did not feel right. That briefing belonged to the chief warden's preparation, not an accident.
Integrating Medical and Safety Events
PUAFER006 is not just about fire. Chief warden responsibilities go across over with initial aiders and security during clinical events, hazards, or trespasser incidents. Decide early that leads which stream. In lots of websites, the chief warden regulates emptying and shelter decisions while the first aider manages individual treatment. For security hazards, your Emergency situation Strategy must define when to go into lockdown, when to evacuate away from a hazard, and how to interact without triggering panic. Exercise those choices with short tabletop exercises. You do not want the first time you choose between lockdown and evacuation to be throughout an actual threat.
What Great Looks Like on the Day
When an auditor or a fire crew shows up after an event, they observe the very same markers of skills:
- The ECO activates within secs, not minutes Radios job and messages are short and closed loop The fire indication panel is comprehended, zones equated right into locations, and a runner sent out to verify Evacuation diagrams match the structure, and setting up area controllers can account for individuals and record gaps A cool handover happens at the door for emergency situation solutions, covering what happened, what you have done, and any specific threats such as gas bottles, battery areas, or clinical oxygen
None of that arrives by luck. It is the outcome of a chief warden who took the PUAFER006 course seriously and constructed a routine of drills, briefings, and maintenance.
Selecting a PUAFER006 Course Provider
Look for an RTO that will certainly educate at your website where possible, not just in a class. Ask exactly how they tailor situations to your structure systems. Verify they evaluate functional management, not only composed solutions. If you need both warden training and chief warden training, see if they can run PUAFER005 and PUAFER006 back to back with a joint drill. You keep momentum when the entire ECO discovers together, after that splits right into roles.
Check instructor experience. A fitness instructor who has stood in front of a fire sign panel at 2 a.m. with a beeping building and an irritable structure supervisor will teach various details than someone that has only read the criterion. That lived experience shows up in the tiny pointers: just how to hold a radio so the antenna removes your body, just how to silence a secondary buzzer without resetting the panel, how to talk to a lessee that declares their conference can not be interrupted.
Training Frequency and Document Keeping
Keep training documents clean. Preserve a matrix of wardens, days for PUAFER005 and PUAFER006, and drill engagement. Include a column for radio checks and tools evaluations. If you rotate staff, book new beginners right into the following warden course and set them with an experienced warden for their initial drill. After each drill, document attendance, timing from alarm system to setting up, and any type of delays. This pattern data informs you whether you are improving.
Bridging the Void In between Paper and Practice
Many Emergency situation Strategies look brightened and sit untouched. Make your own useful. Distill six to 8 web pages right into a fast activity Helpful site card for the chief warden and wardens: activation steps, evacuation options, essential get in touches with, and the handover design template. Store extra cards with the helmets or vests. In a stressful event, no one wants to scan 60 web pages of policy.
Pair the plan with straightforward responsive checks. Walk the stairways twice a year. Check the WIP phones. Open up the FIP, checked out the zones, and confirm you can translate the map. Bring initially aiders right into at least one drill each year so they understand exactly how to function within the ECO when an individual needs to be moved.
Final Advice for New Chief Wardens
Confidence comes from reps. Do the PUAFER006 course, after that request for even more circumstances. Welcome your deputy and comms policeman to a short tabletop on a silent morning. Start with a 10 min drill that only examines radios and setting up. Build to a complete evacuation with an infused difficulty, like an obstructed stairwell. Keep the debrief sincere and short. Deal with something each time. After a few cycles your team will certainly move with purpose.
The job has weight. You hold the security of many people for the very first minutes of an emergency. With the right prep work and a self-displined Emergency situation Control Organisation, those minutes will certainly be enough. PUAFER006 provides you the framework. Your leadership turns it into action.
Take your leadership in workplace safety to the next level with the nationally recognised PUAFER006 Chief Warden Training. Designed for Chief and Deputy Fire Wardens, this face-to-face 3-hour course teaches critical skills: coordinating evacuations, leading a warden team, making decisions under pressure, and liaising with emergency services. Course cost is generally AUD $130 per person for public sessions. Held in multiple locations including Brisbane CBD (Queen Street), North Hobart, Adelaide, and more across Queensland such as Gold Coast, Sunshine Coast, Toowoomba, Cairns, Ipswich, Logan, Chermside, etc.
If you’ve been appointed as a Chief or Deputy Fire Warden at your workplace, the PUAFER006 – Chief Warden Training is designed to give you the confidence and skills to take charge when it matters most. This nationally accredited course goes beyond the basics of emergency response, teaching you how to coordinate evacuations, lead and direct your warden team, make quick decisions under pressure, and effectively communicate with emergency services. Delivered face-to-face in just 3 hours, the training is practical, engaging, and focused on real-world workplace scenarios. You’ll walk away knowing exactly what to do when an emergency unfolds—and you’ll receive your certificate the same day you complete the course. With training available across Australia—including Brisbane CBD (Queen Street), North Hobart, Adelaide, Gold Coast, Sunshine Coast, Toowoomba, Cairns, Ipswich, Logan, Chermside and more—it’s easy to find a location near you. At just $130 per person, this course is an affordable way to make sure your workplace is compliant with safety requirements while also giving you peace of mind that you can step up and lead when it counts.